Grace Yater

Grace is a healthcare management graduate with a solid foundation in health services management. She holds a nursing degree from the Philippines and a Health Services Management qualification from New Zealand. With over five years of experience in the outpatient department at Counties Manukau District Health Board, Grace has worked closely with patients across multiple specialties, including Renal, Rheumatology, Cardiology, and Neurology.

In 2020, Grace transitioned to Auckland City Hospital's Neurosurgery Department as a Coordinator, where she played a key role in ensuring a seamless and efficient healthcare journey for patients. Her leadership potential was recognized, and in 2023, she was appointed as the Operations Team Lead for the Oral and Maxillofacial Surgery department.

Grace’s career reflects her commitment to improving patient care, strong leadership, and aim for continuous growth in healthcare management.

Graces' core skills include:

• Patient Care Management: Expertise in coordinating and managing patient journeys across multiple specialties.

• Leadership & Team Management: Proven ability to lead and oversee teams to ensure operational efficiency and high-quality patient outcomes.

• Healthcare Operations: Strong experience in optimizing department operations and processes to improve service delivery.

• Communication & Collaboration: Skilled in liaising with multidisciplinary teams and ensuring smooth communication between departments and patients.

• Problem-Solving & Critical Thinking: Ability to identify issues and implement effective solutions to improve patient care and departmental efficiency.

• Project Management: Experience in overseeing departmental projects and implementing system improvements.

• Health Services Management: Strong background in the administration of healthcare services and optimizing operational workflows.